General FAQs
This page outlines the frequently asked queries by platforms that want to integrate with Decentro's global payments offerings.
1. What are the supported countries where the platform / company can have a registered business entity?
The platform / company can have a registered business entity in any non-sanctioned country across the globe. However, the currencies that the platform wishes to collect in & settle in have a different scope as per the allowed licenses & support of Decentro as the PSP.
2. How do I kickstart my integration journey with Decentro?
Getting started with Decentro is very simple. The platform needs to share the following details with Decentro team:
- Full name of registered business entity
- Common name or brand name
- Communications mobile number
- Communication email address
- Company website
- Company registration country code
With these details, the platform is first onboarded on a test (demo) environment and then test API credentials are shared with the platform. Platforms can use these test credentials for testing out virtual account creation, deposits to virtual accounts, settlements and more.
3. What kind of account does Decentro provide to platforms for collecting funds and initiating payouts?
Each platform that Decentro onboards uses a multi-currency escrow account, which is referred to as a connected account. The escrow account offers the following capabilities:
- Creation of multi-currency virtual accounts - Each virtual account created by the platform or its merchants sits on top of this escrow account.
- Holding funds collected in different currencies - All the funds collected on virtual accounts sits in this escrow account.
- Settlements - For each settlement initiated from the virtual accounts, the funds are released from this escrow account.
4. Does Decentro provide any GUI or dashboard to access the offerings?
Yes. Decentro provides platforms with a web dashboard. This dashboard allows platforms to view real-time transaction data, monitor account balances, initiate payments, and view reconciliation-related reports. Test dashboard credentials are shared with the platform, and the test API credentials after test environment onboarding, as mentioned in FAQ 2.
5. Is Decentro a licensed entity on its own?
Yes, that is correct. Decentro group holds multiple licenses, and the one relevant for global collections & settlements is the GIFT city or IFSCA license here.
6. Can Decentro power cross-border collections and settlements?
Decentro can power cross-border collections from individuals/businesses across the globe in around 9+ leading currencies. Once collected & reconciled, the funds are settled to the onboarded merchant's registered bank account after full KYC.
7. Is IP Whitelisting necessary?
Yes. Decentro only allows API requests from the IPs that it has whitelisted. To get your IP whitelisted, please reach out to us at [email protected].
Updated 3 days ago